Privacy Policy

1. Introduction

Welcome to gil.jaringancanggih.web.id. Your privacy is critically important to us. This Privacy Policy outlines how gil.jaringancanggih.web.id (referred to herein as “We,” “Us,” or “Our,” which represents the website and company of the same name gil.jaringancanggih.web.id) collects, uses, maintains, and discloses information collected from users (“You” or “Users”) of the website https://gil.jaringancanggih.web.id/ (“Our Site” or the “Website”). This Privacy Policy applies to the Site and all products and services offered by gil.jaringancanggih.web.id, particularly in the context of our niche: Home Exterior services, information, and related content.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at [email protected].

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and our Terms of Service (if applicable). If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

This policy covers the types of information we collect in connection with the Website’s operation, how we use, share, and protect that information, and your rights and choices regarding our use of your information. We aim to be transparent in our data practices and provide you with sufficient detail to make informed decisions about your personal data. Given the word count requirement, we will endeavor to provide granular details on various aspects of data privacy relevant to a modern website.

2. Information We Collect

We collect information from you in various ways when you interact with our Website. The types of information we collect depend on how you use our Site and interact with its various features. We may collect information directly from you, as well as automatically through your use of our Site.

A. Personal Information You Voluntarily Provide to Us

When you engage in certain activities on our Site, such as filling out a contact form, requesting a quote for home exterior services, subscribing to a newsletter, submitting an inquiry, commenting on a blog post, or participating in interactive features, you may be asked to provide, or voluntarily provide, certain personally identifiable information. The types of personal information we may collect include, but are not limited to:

  • Contact Information: Your name, email address, postal address (potentially required for service quotes related to Home Exterior work at a specific location), phone number.
  • Identification Information: Depending on the nature of the service requested, this could potentially include business name or property details relevant to the home exterior work.
  • Inquiry Details: Any information you provide in contact forms, quote requests, or other communication channels regarding your home exterior needs, preferences, project descriptions, photos you choose to share (if the feature exists and you use it), etc.
  • Communication Information: Records of your correspondence with us, including calls, emails, and messages through forms on the Site.
  • Account Information: If we implement user accounts in the future, this would include usernames, passwords (stored encrypted), and profile information.
  • Payment Information: If we process payments directly on the site for consultations, services, or products (though typically payment for home exterior projects happens offline), we would collect payment card details or other financial information. Note: If we use a third-party payment processor, we generally do not store your full credit card details on our servers; that information is handled directly by the processor.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

You can always refuse to supply personally identifying information, except that it may prevent them from engaging in certain Site-related activities or receiving specific services like quotes.

B. Information We Collect Automatically

When you visit our Website, we automatically collect certain information about your device and usage patterns. This information may not directly identify you but can be linked to your device. This type of information is primarily collected through cookies, web beacons, log files, and similar tracking technologies. The automatically collected information may include:

  • Log Data: Information that your browser automatically sends whenever you visit our Site (“log data”). This log data may include your Internet Protocol (IP) address, browser type and settings, the date and time of your request, the referring webpage, pages visited, and actions taken on the Site (like clicks and scrolls).
  • Device Information: Information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use our Site, such as the parts of the Site you look at, the items you click on, the time spent on each page, your search queries, downloads, and other statistics about your interactions with the Site.
  • Location Information: We may derive your approximate location from your IP address. We typically do not collect precise geolocation data unless you provide explicit consent.

Collecting this information helps us understand how visitors use our site, improve the user experience, and for security purposes.

C. Information from Other Sources

We may receive information about you from other sources, such as business partners, affiliates, and other third parties. For example, if you interact with us on social media platforms, we may receive information about your profile and interactions from those platforms (subject to their privacy policies). If we use third-party services for analytics or marketing, they may provide us with information about your interactions with our content elsewhere. However, we primarily rely on information collected directly from you and automatically via the Site.

3. How We Use Your Information

We use the information we collect for various purposes, which are primarily related to providing and improving our Home Exterior services and the functionality of our Website. Specifically, we may use your information for the following purposes:

  • To Provide and Maintain Our Website: Operating, providing, and maintaining the functionality of the Site; ensuring it operates correctly and efficiently.
  • To Provide Home Exterior Services: Responding to your inquiries, processing your requests for quotes or consultations, scheduling appointments, managing projects, and communicating with you about service delivery if you become a client. The use of your contact and location information is essential here.
  • To Personalize Your Experience: Understanding how you and our users as a group use the services and resources provided on our Site to customize your experience; tailoring the content, product offerings, and advertisements displayed to you.
  • To Improve Our Website and Services: Analyzing trends, tracking user movements around the Site, and gathering demographic information about our user base as a whole to enhance the content, layout, and functionality of the Website and develop new services.
  • To Process Transactions: If you make purchases or transactions through the Site (directly or indirectly, e.g., for consultation fees), we use the information provided to process those transactions and provide the requested services.
  • To Send Periodic Emails: We may use the email address provided to respond to inquiries, questions, and other requests. If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. You have the option to unsubscribe from future emails at any time.
  • For Marketing and Advertising: To send you promotional materials, newsletters, and other information that may be of interest to you. This may include information about our services or third-party products and services we think you might like. This is done in accordance with your communication preferences and applicable laws (e.g., we will seek your consent where required).
  • To Communicate with You: To respond to your comments, questions, and provide customer support. To send you technical notices, updates, security alerts, and administrative messages.
  • For Analytics and Research: To monitor and analyze usage and trends to improve your experience on the Site and with our Services. This includes tracking the effectiveness of marketing campaigns and understanding user demographics.
  • For Security and Fraud Prevention purposes: Detecting, preventing, and responding to potential security risks or fraudulent activities. Protecting our rights and property and ensuring the safety of our users.
  • To Comply with Legal Obligations: Meeting legal requirements, such as complying with subpoenas, court orders, and other lawful requests. Adhering to applicable laws and regulations.
  • For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

4. Legal Basis for Processing Your Information (For GDPR Compliance)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we rely on the following legal bases for processing your personal information:

  • Performance of a Contract: We need to process your personal information to perform a contract with you or take steps at your request before entering into a contract. This includes providing the services you request, such as responding to quote requests for Home Exterior work, scheduling services, and processing payments.
  • Legitimate Interests: We process your information when it is necessary for our legitimate interests, provided that these interests are not overridden by your data protection rights. Our legitimate interests include:
    • Operating, protecting, and improving our business, products, and services.
    • Marketing our services and communicating with you, in accordance with your preferences and applicable law.
    • Understanding how users interact with our Website and improving the user experience.
    • Detecting and preventing fraud, spam, abuse, security incidents, and other harmful activity.
    • Enforcing our terms and policies.
  • Compliance with a Legal Obligation: We may process your information where it is necessary for compliance with a legal obligation that applies to us.
  • Consent: We may process your personal information based on your explicit consent, particularly for sending marketing communications where consent is required by law (e.g., email newsletters). You have the right to withdraw your consent at any time.

5. How We Share Your Information

We value your privacy and are mindful of sharing your information. We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, marketing, customer service, audit services, and IT services. These third parties are contractually obligated to protect your information and prohibited from using your personal information for any purpose other than to provide services to us.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Your personal information may be among the assets transferred in such a transaction.
  • For Legal Compliance and Protection: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our agreements, terms, and policies; to protect the security or integrity of our Website and services; to protect the rights, property, and safety of gil.jaringancanggih.web.id, our users, or others; or to investigate or prevent fraud or other illegal activities.
  • With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, such as analytics, research, marketing, or to improve our services. This data cannot be used to identify individual persons.
  • Affiliates/Subsidiaries: We may share your information with our current or future affiliates or subsidiaries, who will use and disclose your information in accordance with this Privacy Policy.

We do not sell your personal information in the traditional sense of exchanging data for monetary gain. However, under certain privacy laws like the California Consumer Privacy Act (CCPA), sharing data with third parties for targeted advertising might be considered a “sale” or “sharing” of data. If this applies to any of our practices in the future, we will update this policy and provide you with the necessary opt-out options.

6. Cookies and Similar Technologies

Our Website uses “cookies” and other similar technologies (like web beacons, pixel tags, and device identifiers) to enhance User experience, analyze site usage, and for marketing purposes.

  • What are cookies? Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information.
  • How We Use Cookies: We use cookies for several purposes:
    • Necessary Cookies: Essential for the operation of our Website, enabling core functionalities like page navigation and access to secure areas. The Website cannot function properly without these cookies.
    • Performance/Analytics Cookies: Collect information about how visitors use our Website (e.g., which pages are visited most often, if users get error messages). This helps us improve the way our Website works. Information collected is typically aggregated and anonymous. We may use third-party analytics services like Google Analytics.
    • Functionality Cookies: Allow the Website to remember choices you make (like language preferences) and provide enhanced, more personal features.
    • Advertising/Marketing Cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. These may be placed by us or by third-party advertising networks.
  • Third-Party Cookies: In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. For example, Google Analytics, social media widgets, or embedded content from other sites may set their own cookies.
  • Your Choices Regarding Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Instructions for managing cookies are usually found within your browser’s “Help,” “Tools,” or “Settings” menu. Please note that disabling cookies may affect the functionality of this and many other websites that you visit. If you disable cookies, you may not be able to fully experience the interactive features of our Site.
  • Cookie Consent: Depending on your location and applicable regulations (like GDPR), you may be presented with a cookie banner or pop-up requesting your consent before we place non-essential cookies on your device.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

7. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Our Site is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure. In the event of a data breach, we will notify you and the relevant authorities as required by applicable law.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as long as required by law. The retention period depends on the type of data, the purpose for which it was collected, and legal or business requirements.

For example, we retain information needed to provide requested services (like home exterior quotes or project management) for the duration of the service engagement and for a reasonable period afterward to fulfill any follow-up requests or meet legal record-keeping obligations. Contact form submissions and general inquiries may be retained for a shorter period, unless they lead to a business relationship. Marketing consent is retained until you withdraw it. Usage data collected via cookies is typically retained for a period determined by the cookie type (session vs. persistent) and our analytics configuration, often ranging from a few minutes to two years.

We will securely delete or anonymize your information when we no longer need it for the stated purposes, unless we are required to retain it for a longer period to comply with legal or regulatory obligations, resolve disputes, or enforce our agreements.

9. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Indonesia where our company gil.jaringancanggih.web.id is based, please note that we may transfer your data, including Personal Information, to Indonesia and process it there. This includes sharing information with service providers who may operate data centers in other countries.

Where we transfer personal data from the European Economic Area (EEA), the United Kingdom, or Switzerland to a country not considered to provide an adequate level of data protection by the European Commission or the UK government, we implement appropriate safeguards to ensure your personal data is protected. These safeguards typically include:

  • Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK.
  • Using Standard Contractual Clauses approved by the European Commission or the UK government, which require recipients to protect personal data they process from the EEA or UK at a standard equivalent to that in Europe.
  • Where transferring data to the US, ensuring the recipient is certified under a recognized data transfer framework (e.g., EU-US Data Privacy Framework, if and when applicable).

By submitting your information or using our services, you consent to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

10. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR and CCPA), you may have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights.

General Rights (May vary based on jurisdiction):

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any personal information we hold about you that is inaccurate or incomplete.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent and no other legal basis for processing exists.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions, such as when you contest the accuracy of the data or object to the processing.
  • Right to Object to Processing: You have the right to object to the processing of your personal information under certain circumstances, particularly where the processing is based on legitimate interests or for direct marketing purposes.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law. (For GDPR, this would be the relevant Data Protection Authority in your country).

Specific Rights (Examples: GDPR and CCPA/CPRA)

  • GDPR Rights (for users in the EEA, UK, Switzerland): The rights listed above are generally applicable under GDPR. You also have the right to be informed about automated decision-making and profiling, if we were to use such technologies (currently, we generally do not engage in solely automated decision-making that produces legal or similarly significant effects without human involvement).
  • CCPA/CPRA Rights (for California Residents): If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
    • Right to Know: The right to request that we disclose what personal information we collect, use, disclose, and sell or share. This includes the categories of personal information collected, the categories of sources from which personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
    • Right to Delete: The right to request the deletion of personal information that we have collected from you, subject to certain exceptions provided by law.
    • Right to Opt-Out of the Sale or Sharing of Personal Information: The right to direct a business that sells or shares personal information to stop selling or sharing your personal information. As stated earlier, we do not sell your personal information for monetary gain, but depending on interpretation and future practices (e.g., advanced third-party advertising cookies), some data sharing might fall under the definition of “sharing” for targeted advertising. We will provide mechanisms if this becomes relevant.
    • Right to Limit Use and Disclosure of Sensitive Personal Information: The right to direct a business to limit the use and disclosure of your sensitive personal information (e.g., precise geolocation, racial/ethnic origin, religious/philosophical beliefs, union membership, contents of mail/email/text messages not directed to the business, genetic data, biometric data for identification, health data, sexual orientation) to only that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.
    • Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights under the CCPA/CPRA.

How to Exercise Your Rights:

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. This may involve asking you for information to match against our records or requiring you to provide identification. We will respond to legitimate requests within the timeframes required by applicable law (e.g., typically one month under GDPR, 45 days under CCPA).

Please note that there may be legal reasons why we cannot fulfill all requests immediately, such as requirements to retain data for legal compliance or legitimate business purposes. We will inform you if any exceptions apply.

11. Third-Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and terms of service. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies. This Privacy Policy applies solely to information collected by us through our Website.

12. Children’s Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information without your consent, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers and terminate the child’s account, if applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. If the changes are significant, we may provide a more prominent notice, such as adding a statement to the homepage of our Website or sending you an email notification (if we have your email address).

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Your continued use of the Website after the posting of changes constitutes your acceptance of those changes.

14. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

gil.jaringancanggih.web.id
https://gil.jaringancanggih.web.id/
Email: [email protected]

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